On-line booking
When a booking is made, an email confirmation will be sent immediately.
Please check the details carefully, and advise us if any details are incorrect.
Please note If using our booking form we require your home and mobile telephone numbers on the booking form.
Note : not all our availability is displayed online – if you cannot see availability on the system
Please call us to check our latest booking options.
Deposits
Card details will be held as a deposit.
Please note card details supplied must be valid for the booked dates.
Payment
Balance of payment is required on checking in.
We accept most major credit / debit cards except American express.
For bookings of more than 3 rooms, please telephone us on
01776 704729
We cannot guarantee specific rooms on 1 night only bookings.
Cancellations policy
Cancellation with less than 3 days notice may incur the full cost of the booking unless we are able to re-let the room.
Curtailment of a stay will be liable for the full amount of the booking unless we are able to re-let the room/s.
Please consider taking out holiday insurance, particularly for winter bookings.
We cannot be held responsible for adverse weather conditions.
Departure / Arrival arrangements
Check-in time is between 12pm and 9pm
Rooms not occupied by 6pm may be re-let unless we have been notified in advance.
Arrivals outside of this must be arranged 24 hours in advance.
Departure
Our Check out time is 10am
Smoking Policy:
To comply with legislation smoking is not permitted anywhere in the house.
Failure to observe this policy will result in your being asked to leave and a
£50.00 cleaning charge debited from your credit/debit card.
A smoking area is provided outside on the patio.
Stranraer - Dumfries and Galloway © 2012 Neptunes Rest Guest House